FAQ

Can I track my order?

Within 24 hours of purchasing any product, you will receive a shipping notification e-mail with your tracking information (note: this is a separate e-mail from your order confirmation e-mail!). If you have not received this information after one business day (M-F), reach out to hello@goodsies.com.

 

 

 

How do I return or exchange my order?

Please email hello@goodsies.com or call our phone support team at ph (360) 799-5400.

 

 

 

 What if I'm not 100% satisfied with the product?

We stand behind our products and offer a 30 money back guarantee. If you don't like it, just send it back for a full refund. For more info on returns  

 

 

 

How much does shipping cost? 

Shipping rates depend on location, size and weight of your order. During checkout you can calculate shipping cost before you decide to purchase. For more info on shipping 

 

 

 

 How long does shipping take?

We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (backpacks etc.) products. Speed and price depends on product type and destination. It can get a bit confusing. If you have any questions, feel free to email us at hello@goodsies.com or by phone at (360) 799-5400. For more info on shipping <--- click here 

 

 

 

What if my order is the wrong product or faulty?

Oh dear! We stand behind our product and offer a 30 money back guarantee. If it breaks due to faulty manufacturing, just send it back for a full refund. For more info on returns

 

 

 

Social Media Partnerships

If you're a social media influencer, promoter or artist, please contact hello@google.com.We can only spread our mission to the world with the help of our AMAZING friends.

 

  

 

 How can I join the Goodsies team?

We’re always looking for passionate people to join our team! Feel free to send over your resume to hello@goodsies.com

 

  

 

Does $1 U.S.D. of my order go to Save The Children charity?

Yes!, at the end of each month, we send 1$ for every order to Save the Children charity to help battle world hunger. For more info please visit SaveTheChildren.org

 

 

 

Phone Support 1 (360) 799-5400